Escape the heat in seconds! Our Mountview Pop-Up Beach Tents provide instant shade and UPF sun protection for the whole family. Set up in moments, stay cool and comfortable all day, and pack away with ease — 90-day risk-free trial + free shipping. Shop now and enjoy stress-free beach days!
Premium Shade Without the Hassle 🏖️
Unlike flimsy beach shelters, our tents deliver UPF 50+ sun protection, wind stability, and instant pop-up convenience. Backed by our 90-day easy return, you can enjoy your beach days with total confidence.
Set Up in Seconds ⏱️
No poles, no stress the Home Heroes instant pop-up design means your shade is ready in under 30 seconds. Spend more time relaxing and less time struggling with gear.
Cool, Comfortable & Spacious 🌬️
Enjoy ventilated mesh panels for airflow, room for up to 4 people, and sand pockets with stakes for unbeatable stability. Perfect for the beach, park, or camping trips.
Easy to Pack & Carry 🎒
When the fun’s over, fold it down in under a minute into its lightweight carry bag. Easy to store, easy to transport.
Your payment information is processed 100% securely. We do not store credit card details nor have access to your credit card information. Ecotoppers adheres to the highest standards of server compliance via our payment gateways.
Who We Are Home Heroes, ("we," "us," or "our") operates the website homeheroesco.com.au (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
Standard Shipping
2–8 business days
FREE
Express Shipping
1–3 business days
$9.99
Shipping Range
- Delivery Area: We currently ship within Australia.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: Please allow up to 24 hours (1 business day) for your order to be processed and prepared for dispatch.
- Cut-off Time: Orders placed before 5 pm AEST Australian Eastern Standard Time will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Shipping Process
- Courier Services: We use reliable carriers for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions, please refer to our Returns Policy.
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: support@homeheroesco.com.au
- Phone: 0401 467 099
- Address: 140 Watton Street, Penshurst, VIC, 3289, Australia
- Business Hours: Mon - Friday 10 am - 5 pm AEST
Return & Refund Policy – Home Heroes
We want you to love your purchase. If you’re not completely satisfied, you can return your item within 90 days of delivery.
Eligibility
To be eligible for a return, your item must:
- Be in the same condition you received it (unused, unworn, and in its original packaging)
- Include all original tags, accessories, and proof of purchase (order confirmation or receipt)
Items that are damaged, used, or missing parts for reasons not due to our error may not be eligible for return.
How to Start a Return
- Contact our support team at support@homeheroesco.com.au within 90 days of delivery.
- Provide your order number, reason for return, and clear photos of the product if applicable.
- Our team will review your request and send return instructions, including the return address.
Please note, customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 10 business days and automatically applied to your original payment method.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same product, email us at support@homeheroesco.com.au.
CONTACT US
Address: 140 Watton Street, Penshurst, VIC, 3289, Australia
Mobile No: 0401 467 099
Business Hours: Mon - Friday 10am - 5pm AEST
Email: support@homeheroesco.com.au
We Ensure All Your Doubts and Concerns are Answered
Our #1 Priority is you. It always will be.
Our tent pops open in seconds — no poles, no complicated instructions. You’ll be relaxing in the shade faster than you can unpack your towels.
Yes — it’s built with premium UPF 50+ fabric that blocks over 98% of harmful UV rays, keeping you and your family safe on even the sunniest days.
The spacious design comfortably fits up to 4 adults or a family with kids, plus your beach bags and cooler.
Absolutely. It comes with sand pockets, stakes, and guy ropes to keep it secure, even on breezy days.
Not at all. At under 2 kg and with its compact carry bag, it’s lighter and easier to transport than most bulky beach shelters or umbrellas.
No — the ventilated mesh panels allow for constant airflow, keeping the inside cool and comfortable all day long.
Definitely. It’s perfect for picnics, park days, camping, festivals, and backyard play areas.
Unlike flimsy alternatives, the Home Heroes tent uses durable ripstop fabric and reinforced stitching to last season after season — saving you money in the long run.
Yes — it folds down in under a minute into a flat, compact shape that slides right into its carry bag. We include step-by-step instructions so there’s no guesswork.
Didn't find your answer?
Our customer service will be happy to help you.
We're here to help.
Address: 140 Watton Street, Penshurst, VIC, 3289, Australia
Mobile No: 0401 467 099
Business Hours: Mon - Friday 10am - 5pm AEST
Email: support@homeheroesco.com.au