FREE 2-8 DAY SHIPPING
All orders are dispatched within 24 hours from our warehouse in the heart of Sydney. All orders are shipped via Australia Post and can be tracked to your door.
"Best investment for my bathroom comfort" – Erika ⭐⭐⭐⭐⭐
“Every day feels like a spa experience. My towels are always warm, dry, and fresh, and I never have to deal with that damp smell anymore. It’s such a simple change but it’s completely elevated my daily routine.”
Premium Design & Everyday Luxury ✨
Home Heroes Heated Towel Rails combine modern style, energy efficiency, and long-lasting comfort. With a 90-day money-back guarantee, you can enjoy warm, fresh towels every day — completely risk-free.
Fresh, Dry & Odour-Free Towels 🛁
Say goodbye to damp, musty fabrics. Our rails keep towels hygienic, dry, and mould-free, transforming your bathroom into a spa-like retreat with every use.
Fast Heating & Versatile Comfort 🔥
In just 10–15 minutes, your towels are cosy and inviting. Perfect not only for towels but also for clothes, baby essentials, and gym gear, making it a practical upgrade for any home.
Safe, Durable & Stylish 🏡
Built to Australian standards, our rails are safe for daily use, easy to install, and designed to enhance any bathroom with a sleek, space-saving finish.
Your payment information is processed 100% securely. We do not store credit card details nor have access to your credit card information. Ecotoppers adheres to the highest standards of server compliance via our payment gateways.
Searching for the best? Here we are! 🇦🇺
We're a proud 100% Australian family-owned business, rooted in the heart of Sydney. We treasure positive reviews, loyal customers, and referrals – you are our lifeline. If an issue arises, count on us to make it right – refund, replacement, or exchange. YOUR HAPPINESS is our driving force and OUR #1 priority. Happiness guaranteed.
Our Priority is Your Happiness: Our Reputation Depends On It (Literally!)
We get it. Buying online can be stressful at times.
Our customers often used to ask us "What if my order arrives damaged", or "what if my order is lost?" - so to ensure you feel fully comfortable placing an order with us (which means becoming a part of the family) you are covered by our exclusive Shipping Protection Promise!
Simply inform our customer happiness team if you have any issues at all via emailing sarah@ecotoppers.com.au
When you shop with us, you become family - and we love our family.
SHIPPED FROM OUR WAREHOUSE IN THE HEART OF SYDNEY
At Eco Toppers we know the value of providing a speedy, hassle-free shipping experience.
We understand the faster you get your order, the quicker we get referrals - and we love free advertising.
This is why we only ever use the most reliable courier Australia has to offer: Australia Post.
AUSPOST STANDARD PARCEL (FREE)
Enjoy complimentary standard shipping on us on all orders. Estimated delivery times are as follows:
- NSW & ACT: 2-5 business days
- VIC: 3-6 business days
- SA: 4-8 business days
- QLD & TAS: 4-8 business days
- NT & WA: 5-8 business days
OPTION 2: AUSPOST EXPRESS PARCEL (1-3 DAYS)
For those who can't wait, our Express Parcel service guarantees your order will arrive in just 1-3 business days nationwide, for a flat rate of $14.99.
ORDER PROCESSING
Your order will be processed dispatched within 1 business day (24 hours) from our warehouse in the heart of Sydney.
SHIPPING PROTECTION
Live tracking and parcel insurance are included with every order, ensuring peace of mind as your order journeys to you.
HIGH DEMAND PERIODS SUCH AS CHIRSTMAS
Times given serve as an estimate only and are approximate figures from time of dispatch.
Please note: Most orders are shipped from our Sydney warehouses the following business day. During times of peak demand such as end of financial year, Black Friday, Cyber Monday, and the Christmas period this may increase to a 48 hour dispatch time.
Return Policy
Our #1 priority here is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it.
Refund it.
Send you a new projector.
Whatever it takes. Just reach out to our Customer Happiness Team. We’re here for you. Happiness. Guaranteed.
Our policy lasts for 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Join 8,000+ Australians Enjoying Warm, Fresh Towels Daily with Our Premium Heated Towel Rails!
⭐⭐⭐⭐⭐ - 4.9/5.0 from 412 Reviews
90-Night Peace of Mind Promise: Happiness Guaranteed
Our #1 priority here is your happiness. If you don't fall in love with your purchase after 90 nights, we will REFUND YOU 100% OF YOUR PURCHASE PRICE - no questions asked. Happiness guaranteed.
Make 110% Sure All You Doubts and Concerns are Answered...
Our #1 Priority is you. It always will be.
Yes! Unlike traditional racks, our rails actively warm and dry your towels, preventing damp odours and mould. You’ll enjoy the comfort of hotel-style warmth every day while improving bathroom hygiene.
Not at all. Home Heroes Heated Towel Rails are designed to be energy efficient, costing only a few cents per day to operate — far less than running a dryer.
Our rails are simple to install. Many models are plug-in ready for quick setup, while hardwired options can be installed by an electrician for a seamless finish.
Your towels will feel warm and fresh in as little as 10–15 minutes, with full drying in under an hour — perfect for busy households.
Yes. We offer sleek, space-saving designs that suit both small bathrooms and large family setups. The modern finish adds style without clutter.
Absolutely. Our rails are built with safety in mind, featuring low-surface temperatures, durable wiring, and compliance with Australian electrical standards.
A dryer consumes up to 20x more power, takes longer, and can damage towel fibres. Our rails are gentler, more efficient, and always ready when you are.
No — they’re perfect for warming clothes, baby blankets, gym gear, and even drying delicate fabrics that can’t go in the dryer.
Unlike low-cost imports, we use premium materials, energy-efficient technology, and back it with our Australian warranty and customer support. This ensures long-lasting quality and reliability.
Didn't find your answer?
Our customer service will be happy to help you.
We're here to help.
Business Hours: Mon - Friday 10am - 5pm AEST
Email: support@homeheroesco.com.au