Power through any mess! Our Stainless Steel Wet & Dry Vac delivers heavy-duty suction for garages, offices, and DIY projects. Tackle dirt, spills, and dust with ease — 90-day risk-free trial + free shipping. Shop now and transform your cleaning game!
Powerful Suction for Every Mess 💨
Tired of weak vacuums that can’t keep up? The Home Heroes Wet & Dry Vacuum packs a 2000W motor with over 17Kpa suction power, giving you the strength to handle dust, dirt, spills, and DIY debris with ease.
Built Tough to Last 🛡️
Unlike flimsy alternatives, Home Heroes is built with a durable stainless-steel 30L tank designed for years of use. Whether it’s cleaning the garage, home, or workshop, this vacuum is ready for every challenge.
Smarter, Easier Cleaning ⚡
Say goodbye to juggling tools. With dual wet & dry functions, multiple attachments, and a washable filter, Home Heroes keeps every surface spotless. The balanced handle and four wheels make it easy to glide anywhere.
Clean with Confidence ✅
We back our vacuums with a 90-day easy return. process Join 3,000+ Home Heroes customers who’ve upgraded their cleaning game and enjoy a spotless home without the stress.
Your payment information is processed 100% securely. We do not store credit card details nor have access to your credit card information. Ecotoppers adheres to the highest standards of server compliance via our payment gateways.
Who We Are Home Heroes, ("we," "us," or "our") operates the website homeheroesco.com.au (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
Standard Shipping
2–8 business days
FREE
Express Shipping
1–3 business days
$9.99
Shipping Range
- Delivery Area: We currently ship within Australia.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: Please allow up to 24 hours (1 business day) for your order to be processed and prepared for dispatch.
- Cut-off Time: Orders placed before 5 pm AEST Australian Eastern Standard Time will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Shipping Process
- Courier Services: We use reliable carriers for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions, please refer to our Returns Policy.
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: support@homeheroesco.com.au
- Phone: 0401 467 099
- Address: 140 Watton Street, Penshurst, VIC, 3289, Australia
- Business Hours: Mon - Friday 10 am - 5 pm AEST
Return Policy – Home Heroes
We want you to love your purchase. If you’re not completely satisfied, you can return your item within 90 days of delivery.
Eligibility
To be eligible for a return, your item must:
- Be in the same condition you received it (unused, unworn, and in its original packaging)
- Include all original tags, accessories, and proof of purchase (order confirmation or receipt)
Items that are damaged, used, or missing parts for reasons not due to our error may not be eligible for return.
How to Start a Return
- Contact our support team at support@homeheroesco.com.au within 90 days of delivery.
- Provide your order number, reason for return, and clear photos of the product if applicable.
- Our team will review your request and send return instructions, including the return address.
Please note, customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 10 business days and automatically applied to your original payment method.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same product, email us at support@homeheroesco.com.au.
CONTACT US
Address: 140 Watton Street, Penshurst, VIC, 3289, Australia
Mobile No: 0401 467 099
Business Hours: Mon - Friday 10am - 5pm AEST
Email: support@homeheroesco.com.au
We Ensure All Your Doubts and Concerns are Answered
Our #1 Priority is you. It always will be.
Home Heroes combines powerful 2000W suction, a durable stainless steel tank, and dual wet/dry functions—delivering more versatility and reliability than standard household vacuums.
Yes! From dust and dirt to liquid spills, the dual-function design makes it perfect for homes, garages, workshops, and DIY projects
With a 2000W motor and over 17Kpa suction, it easily handles tough messes that ordinary vacuums struggle with.
Not at all. Despite its power, Home Heroes operates at class-leading low noise levels—so you can clean without disturbing others nearby.
Very. With four wheels, a balanced top handle, and lightweight stainless-steel design, it glides smoothly around any space.
Yes! You’ll get a complete set of attachments for carpets, hard floors, corners, and more—plus convenient onboard storage.
Yes. The ultra-fine filter is washable, saving you money on replacements and making maintenance simple.
It features a large 30L stainless steel tank, giving you more cleaning capacity with fewer interruptions.
Definitely. The quick-release removable tank design makes emptying and cleaning hassle-free.
Didn't find your answer?
Our customer service will be happy to help you.
We're here to help.
Address: 140 Watton Street, Penshurst, VIC, 3289, Australia
Mobile No: 0401 467 099
Business Hours: Mon - Friday 10am - 5pm AEST
Email: support@homeheroesco.com.au